Refund and Cancellation Policy

Thank you for choosing Quantplay. We value your business and strive to provide you with the best products/services and customer experience. Please review our Refund and Cancellation Policy carefully before making a purchase.

Subscription Refund Policy:

  • Refund Eligibility: We offer refunds for subscription fees in specific situations. If you experience technical difficulties that prevent you from accessing our services as intended, please notify us within 7 days of subscribing. We will investigate the issue and determine if a refund is appropriate.
  • Unused Portion: If you decide to cancel your subscription, you will not be eligible for a refund for the unused portion of your subscription period. However, you will continue to have access to the subscribed services until the end of the current billing cycle.

Subscription Cancellation Policy:

  • Cancellation Process: You can cancel your subscription at any time by logging into your account on our website and navigating to the subscription management section. Follow the instructions to initiate the cancellation process.
  • Continued Access: Upon cancellation, you will retain access to the subscribed services until the end of the current billing cycle. After that, your access will be terminated.
Exceptions and Considerations:

In unique cases, we may evaluate refund requests or cancellations that fall outside the scope of our standard policy. Such cases will be assessed on an individual basis.

Contact Us:

In certain exceptional cases, we may consider refunds or cancellations outside of the specified policies. These cases will be evaluated on a case-by-case basis.

Contact Us:

If you have questions or concerns about our Subscription Refund and Cancellation Policy, our customer support team is available to assist you. Please reach out to us at hello@quantplay.tech for clarification.

Please keep in mind that our policy may change periodically without prior notice, and the updated policy will be shared via email. We recommend reviewing this policy occasionally for any updates.


By subscribing to Quantplay, you acknowledge and accept the terms outlined in this Subscription Refund and Cancellation Policy.