Privacy Policy

Thank you for choosing Quantplay for your subscription-based product needs. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our subscription services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information: When you subscribe to our services, we collect personal information such as your name, email address, billing information, and other necessary details.

Usage Data: We gather data about how you interact with our services, including usage patterns, preferences, and interactions. This information helps us improve our offerings and tailor them to your needs.

How We Use Your Information

Service Delivery: We use your personal information to provide you with the subscription services you have requested, including processing payments and managing your account.

Communication: We may use your email address to send you transactional emails, service-related notifications, and updates about your subscription.

Customer Support: If you reach out to our support team at hello@quantplay.tech, we may collect and use information about your interaction to assist you effectively.

Improvement and Research: We analyze usage data to enhance our services, identify trends, and develop new features that benefit our users.

Sharing Your Information

Third-Party Service Providers: We may share your personal information with third-party service providers that assist us in delivering our subscription services. These providers are bound by confidentiality and are not permitted to use your information for other purposes.

Legal Requirements: We may disclose your information if required by law, legal process, or government request.

Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage can be completely secure, so we encourage you to use caution when sharing personal data online.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect information about your interactions with our services. Cookies are small text files that are stored on your device when you visit a website. They enable certain features and functionality while also helping us understand how you use our services.

Your Choices

Account Information: You can review and update your account information by logging into your account on our website.

Communication Preferences: You can manage your communication preferences by adjusting your notification settings or unsubscribing from our marketing emails.

AI Agents and the Quantplay MCP Server

You can connect an AI agent, such as Claude or ChatGPT, to your Quantplay account through our MCP server at mcp.quantplay.tech. This section explains what happens to your data when you do.

What an agent can access: only what you approve on the Quantplay consent screen when you connect it. Reading your accounts, positions, holdings, orders, margins and P&L is always included; placing and cancelling orders, and changing risk limits, are separate permissions that are off unless you turn them on. The read-only connector listed in AI directories cannot place, modify or cancel orders.

What we store: for each connected agent, the name it registered with, the domain it returns to, the permissions you granted, and when it was connected and last used. To keep the agent signed in we hold its tokens, encrypted, in our session store. We do not receive or store your conversations with the agent.

Who receives your data: the results of the requests an agent makes are sent to that agent, and its provider handles them under its own privacy policy. We do not sell this data or use it for advertising.

How long we keep it: an agent's tokens expire no later than 30 days after you connect it and are deleted when they expire. The record of a connected agent is kept while it is connected and, after you disconnect it, kept as a disconnected record so you have a history of which agents had access.

Your controls: disconnect any agent at any time in Settings → AI Integration; it loses access within a minute. An API key created under Settings → Developer can be deleted there. To have your agent records removed entirely, write to hello@quantplay.tech.

Changes to this Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact our support team at hello@quantplay.tech.

By using Quantplay's subscription services, you agree to the terms outlined in this Privacy Policy.